Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Greg Johnstone

Greg Johnstone

January 18, 2025

5  out of  5
rating by Greg Johnstone
"Erika took over after we lost Jim. Still the same great attentive service"
Profile photo of Sergio Gonzalez

Sergio Gonzalez

January 16, 2025

5  out of  5
rating by Sergio Gonzalez
"Erik is a great agent who truly cares! He will give you personal attention and take care of all your insurance needs. He is also a Humanitarian and is constantly giving back to the community. I’m glad to have Erik as my agent!"
Profile photo of Giovanna Sanclemente

Giovanna Sanclemente

January 15, 2025

5  out of  5
rating by Giovanna Sanclemente
"By far the best!!! And his company mascot is the cutest! Eric was very helpful and has helped many of my friends as well guide them in the right direction."
Profile photo of Value Seeker

Value Seeker

January 3, 2025

5  out of  5
rating by Value Seeker
"If you looking for better alternatives and lower prices for your car insurance, Erik Serrano with State Farm is your guy! He saved us $1,700 switching from progressive to his State Farm agency. Worth to check him out."
Profile photo of Gabriela Rodriguez

Gabriela Rodriguez

January 3, 2025

5  out of  5
rating by Gabriela Rodriguez
"One of the best agents I’ve ever worked with! Staff at this office is also super sweet and helpful which is a huge plus. Everyone truly takes care of you. Thank you, Erik!"
Profile photo of Arthur N

Arthur N

January 3, 2025

5  out of  5
rating by Arthur N
"Erik Serrano was very knowledgable and was able to beat every other rate out there! Definitely recommend for all your insurance needs"
Profile photo of Misael Gonzalez

Misael Gonzalez

January 1, 2025

5  out of  5
rating by Misael Gonzalez
"Erik from State Farm has always made sure to look out for me when it comes to any question or concern I may have had regarding my coverage and any issue I may have whether it comes to my house or vehicle. He’s professional, polite, with great communication skills. Not only do I consider him a great agent but he’s also a great friend. I strongly recommend signing with him and State Farm for your insurance needs"
Profile photo of Hilario Yanez

Hilario Yanez

December 17, 2024

5  out of  5
rating by Hilario Yanez
"Erik is truly one of the best in the insurance business! He took care of all our family's needs, answered every question we had, and made the entire process stress-free. His prices are very competitive, and the customer service was exceptional from start to finish. Highly recommend Erik to anyone looking for reliable and professional insurance services!"
We responded:
"Thank you, Hilario, for your wonderful feedback! I'm glad to hear that you found our services reliable and professional. It's great to know that we could address all your family's needs and make the process smooth for you. If you ever have more questions or need assistance in the future, feel free to reach out. Your recommendation means a lot to us!"
Profile photo of Veronica Navarrete

Veronica Navarrete

December 17, 2024

5  out of  5
rating by Veronica Navarrete
"10/10 Service, Erik and His team helped my elder parents with their home insurance- they made everything super easy and went out of their way to provide us with the best info and rates possible. The language barrier is always a bit difficult but the bilingual option they provided was the best in order to understand everything to the dot. Truly appreciative and will be sticking with them as well as recommending."
We responded:
"Thank you so much, Veronica! I'm glad to hear that our team was able to assist your parents with their insurance needs and make the process smooth for them. It's wonderful to know that our bilingual service made a difference in understanding all the details. We truly appreciate your recommendation and look forward to continuing to serve you and your family. If you ever need anything else, feel free to reach out!"
Profile photo of Ed Serrano (Ed)

Ed Serrano (Ed)

December 13, 2024

5  out of  5
rating by Ed Serrano (Ed)
"Erik is very helpful and informative. His staff is always there for any questions. Strongly recommend for Getting any kind of insurance."
We responded:
"Thank you, Ed, for your wonderful feedback! I'm happy to know that you found our team helpful and informative. We strive to be there for any questions you might have. If you need any further assistance with your insurance needs, please don't hesitate to reach out. We're here to help!"
Profile photo of JJ Garcia

JJ Garcia

December 13, 2024

5  out of  5
rating by JJ Garcia
"Erik Serrano was extremely helpful and got me exactly what I needed to insure both of my vehicles. Has been the most easy and reliable process insuring with State Farm. He is a great agent and I appreciate the assistance!!"
We responded:
"Thank you, JJ, for your wonderful feedback! I'm glad our office could assist you. It's great to know that you found the process reliable and straightforward. If you ever have more questions or need further assistance, feel free to reach out. I'm here to help!"
Profile photo of Hawaiian Punch

Hawaiian Punch

November 21, 2024

5  out of  5
rating by Hawaiian Punch
"Yolanda is the best Representative!!she has been extremely helpful and accommodating!! 6 STARS !! Highly recommended to anyone and everyone !!! I tried several different companies and Yolanda beats them all hands down !!! Very professional!!! Thank you for all your help !!!"
We responded:
"Yolanda is indeed a fantastic representative, and I'm so glad to hear she was able to assist you so effectively! Your recommendation means a lot to us. It's wonderful to know that her professionalism and dedication stood out to you. Thank you for sharing your positive experience and for choosing our agency. If you ever need further assistance, we're here for you. - Erik Serrano - State Farm Insurance Agent, Houston, TX"
Profile photo of Gabriel Ayala jr.

Gabriel Ayala jr.

November 15, 2024

5  out of  5
rating by Gabriel Ayala jr.
"had the pleasure of working with Mr. Serrano, he was able to save me money with my insurance policies and worked with me with any questions i may have had. even as his office was about to close for the weekend he showed true integrity to his business and customers and at the end of it all, saved me money which everyone loves. thank you erik!"
We responded:
"Gabriel, I’m so glad I could help you with your insurance and find ways to save you money! Making sure my customers are taken care of, no matter the time, is something I take pride in. Your thoughtful words about my integrity and dedication mean so much. If you ever have more questions or need help with anything, don’t hesitate to reach out. Thank you for choosing to work with me! - Erik Serrano - State Farm Insurance Agent, Houston, TX"
Profile photo of Bianca Solano

Bianca Solano

October 28, 2024

5  out of  5
rating by Bianca Solano
"Moving or purchasing a new vehicle can be incredibly stressful, but one thing I never have to worry about is my insurance. Erik Serrano and his team consistently make the entire process seamless, from the initial inquiry to securing the best coverage options. What truly sets Erik apart is his unwavering commitment to his clients. He and his team always go above and beyond, ensuring that every question is answered and every concern is addressed with genuine care. Their professionalism and attention to detail make a world of difference. I feel confident knowing I’m in such capable hands. I am proudly insured by Erik Serrano, and I wholeheartedly recommend him and his team to anyone looking for exceptional service and support. You won't be disappointed!"
We responded:
"We really appreciate you leaving such a nice review, Bianca! I'm glad to know that our team has been able to make your experiences with moving and purchasing a new vehicle stress-free. Your kind words about our commitment and professionalism mean a lot to us. We always strive to provide the best service and support, and it's great to see that reflected in your experience. If you ever have any more questions or need further assistance, we're always here to help. - Erik Serrano - State Farm Insurance Agent, Houston, TX"
Profile photo of Orlando Ibarra

Orlando Ibarra

September 20, 2024

5  out of  5
rating by Orlando Ibarra
"I recently worked with them for my insurance needs, and I couldn’t be happier with the experience. The process was smooth and efficient, with clear communication throughout. My agent, Ashley Jimenez, was knowledgeable and professional, taking the time to explain my options and ensure I got the best coverage for my situation. It’s great to work with a team that makes things easy and stress-free. Highly recommend them for anyone looking for excellent service and support in their insurance needs."
We responded:
"Orlando, thank you for your wonderful review! I'm glad to hear that your experience with our office was smooth and efficient. Ashley is indeed a valuable member of our team, and I'm happy she was able to provide you with knowledgeable and professional service. We always strive to make the insurance process easy and stress-free for our clients. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Erik Serrano - State Farm Insurance Agent, Houston, TX"
Profile photo of Alexis Sepulveda

Alexis Sepulveda

August 29, 2024

5  out of  5
rating by Alexis Sepulveda
"Had answers to all my question and made the transition very easy and helped me saved on my auto insurance and help me set up a life insurance policy!"
We responded:
"Alexis, I'm glad we could answer all your questions and make the transition easy for you. It's great to know we helped you save on your auto insurance and set up a life insurance policy. If you need any further assistance, feel free to reach out. - Erik Serrano - State Farm Insurance Agent, Houston, TX"
Profile photo of Jason Rodriguez

Jason Rodriguez

June 14, 2024

5  out of  5
rating by Jason Rodriguez
"I had the pleasure of meeting and working with Mr. Serrano, he was very knowledgeable and very much helpful with the process of getting me setup with my Business insurance and was more than happy to answer all my questions."
Profile photo of Veronica Cantu

Veronica Cantu

May 10, 2024

5  out of  5
rating by Veronica Cantu
"Eric is one of the best individuals I have gotten assistance from with my coverage. He is clear and straightforward with everything I acquire. He looks at my portfolio from a clients perspective, focusing on what would be the best coverage to take. Truly feel heard, understood, and fully taken care of. Will be using him for everything!"
Profile photo of Lynda Smith

Lynda Smith

February 15, 2024

5  out of  5
rating by Lynda Smith
"We've been with State Farm Insurance Company since the 1970's."
Profile photo of Diana Banda

Diana Banda

February 9, 2024

5  out of  5
rating by Diana Banda
"Erik and his team made the insurance process easy and fast, they took the time to find the best option and saved us more than $300. Definitely recommend!"
Profile photo of Nedal Samaha

Nedal Samaha

January 19, 2024

5  out of  5
rating by Nedal Samaha
"I get auto and renters insurance through state farm office Stephanie, help me with the qout and get me the best price She was very friendly ,welcoming and patient Im very satisfied with her she is the best highly recommend her Thank you Stephanie 😊🙏⭐️⭐️⭐️⭐️⭐️"
Profile photo of Yolanda Martinez

Yolanda Martinez

October 25, 2023

5  out of  5
rating by Yolanda Martinez
"The staff is kind and attentive. Willing to help!"
Profile photo of Dorian Valenzuela

Dorian Valenzuela

August 30, 2023

5  out of  5
rating by Dorian Valenzuela
"I had the pleasure of working with Erik Serrano at State Farm through insurance needs, and I must say, it was a pleasant experience. As someone who typically dislikes dealing with anything related to insurance, I was pleasantly surprised by the level of customer service and support I received. Erik and his team, including his staff, went above and beyond to make the entire process smooth and stress-free. Their positive attitude and willingness to assist made me feel valued. Even with my initial reluctance, they patiently addressed all my questions and concerns, ensuring I understood the coverage options available. It's not often that I feel compelled to leave a review, but the exceptional service provided by Erik and his team deserves recognition. If you're in search of an insurance agent who genuinely cares about their clients and is backed by a friendly and helpful staff, I wholeheartedly recommend Erik Serrano at State Farm. We even discussed sports, music, and local restaurants. Thank for the taco bus by the way, they were exquisite! Once again, thank you Erik for turning my insurance experience around and providing top-notch service!"
Profile photo of Jorge Vega

Jorge Vega

August 30, 2023

5  out of  5
rating by Jorge Vega
"Ever since moving to State Farm with Erik, everything has been going a smooth as can be. Erik and his team is always a phone call away and communicating with them is a breeze."
Profile photo of Daniel Perez

Daniel Perez

July 5, 2023

5  out of  5
rating by Daniel Perez
"Erik and his team very quickly took care of all my needs! Highly recommend them if you are in the market for insurance. I personally got my car, home, and life insurance all set up quickly."